Value 1
People First, Always
Patients are people with stories, not cases. Staff are valued humans, not resources.
Test: Would we be comfortable if our family member was treated this way?
TKE culture
Ridding the World of the Need for Dialysis!
We transform kidney health by preventing the need for dialysis, prioritizing transplants and home therapies, and empowering patients through education.
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Big Expertise. Small-Town Heart.Treated like family. Built for impact.What happens to one, happens to all.
Value 2
Prevention Over Profit
Success = patients who never need dialysis. Every patient kept off dialysis is a mission win.
Test: Does this prevent disease progression, or just manage decline?
Value 3
Work Smart, Not Long
Systems and AI preserve human energy. Measure outcomes, not hours.
Test: Can we sustain this pace for 5 years?
Value 4
Data Over Opinion
Prove it before scaling it. "I don't know, let's find out" beats unfounded certainty.
Test: What data supports this, and what would prove us wrong?
Value 5
AI Amplifies Human Impact
AI handles routine so humans handle remarkable. Every manual process is an automation candidate.
Test: Could AI do this, or does it require human judgment/empathy?
Six fundamentals
Daily behaviors that make the culture real
The values explain what TKE believes. The fundamentals describe what it looks like in meetings, workflows, and patient care.
Fundamental 1
Direct is Kind
I speak for myself. I share my thought before questions. I describe without blame. I go to the person within 48 hours.
Test: Did I take the direct path, or did I avoid discomfort?
Fundamental 2
Listen First, Then Act
I understand before solving. I ask before assuming.
Test: Did I truly listen, or was I just waiting to talk?
Fundamental 3
Fix the System, Own Your Part
Every failure has system gaps AND personal lessons. I find both. I fix both.
Test: Did I fix the system AND own my part?
Fundamental 4
Test, Learn, Evolve
I run small experiments. I learn from everything. I adapt or I fall behind.
Test: Am I evolving with intention, or resisting necessary change?
Fundamental 5
Unreasonable Hospitality
I go beyond expected. I anticipate needs. Precision Hospitality: AI = Memory, Humans = Heart.
Test: Would this feel like family, or like a transaction?
Fundamental 6
AI in Everything
If AI can do it, AI should. Daily question: "What did I do manually today that AI could help with?"
Test: Could AI do this, or does it require my human judgment/empathy?